Returns policy

Please choose carefully as all sales are final, unless it is faulty, or the incorrect item has been shipped to you, and/or required by the Consumer Guarantees Act.

Where the goods are faulty or damaged please photograph and keep all contents including the packaging or parcel that the items arrived in and contact us advising the purchase details and order number within 7 days of receiving your goods. Following an assessment, replacement products maybe sent. Faulty or damaged goods must be returned in the original packaging to Skin Depot 324 Tristram Street Hamilton 3284.

If you require some help with choosing the correct products for you, please get in touch, I would love to help.

Shipping

Shipping is in New Zealand dollars and to New Zealand addresses only.

$6 flat rate